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ANSWERS
Customer
Service Policy
Motorhomes Worldwide
is committed to providing exceptional customer service and quality products.
We endeavor to make sure that all products listed on our website are of
a very high standard and that pricing is true and correct.
if for any reason we
are unable to fulfil your booking (eg double booked) we will contact you
within 2 days of knowing to arrange an alternative booking, or a full
refund.
Privacy
Policy
Log Files
As with most other websites, we collect and use the data contained in log files.
The information in the log files include your IP ( Internet Protocol )
address, your ISP ( Internet Service Provider, such as Bigpond or AOL ),
the browser you used to visit our site (such as Internet Explorer or Firefox),
the time you visited our site and which pages you visited throughout our
site.
This website uses
Google Analytics to automatically receive and record information from
your browser, including your IP address, cookie information, and the
page you request.
Information
Sharing and Disclosure
Motorhomes Worldwide respects your privacy. We will not rent, sell, or otherwise
share your personal information with any third parties.
Security
Policy
When purchasing
from Motorhomes Worldwide your financial details are passed through a
secure server using the latest 128-bit SSL (secure sockets layer) encryption
technology.128-bit SSL encryption is approximated to take at least one
trillion years to break, and is the industry standard. If you have any
questions regarding our security policy, please contact our customer
support centre enquiries@motorhomesworldwide.com
I have not rented before, what instructions will I receive?
You will receive a full familiarization of the motorhome. You will be shown how to operate the appliances. The Motorhome should be inspected to note any pre-existing damage. After this check you may be asked to sign a document saying you agree that the inspection was correct. Remember not every operator will speak your language fluently.
Do I need an International Drivers License or a special drivers license to drive a motorhome?
You do not need any special drivers license to drive a motorhome in most cases. If you are renting an especially large vehicle please check before booking.
Are motorhomes difficult to drive?
No, they handle much the same as a car. You just need to be aware, especially with the larger motorhomes, that you have to take extra care parking as they may be longer and definitely higher.
What kind of power supply does a motorhome have?
Vehicles have a dual battery system. This means that the engine battery is separate from the battery system used for internal appliances, such as the fridge, lights and water pump. The a battery system will last approximately 12 hours when fully charged. Please note that the batteries only recharge when you drive the vehicle. Since the engine battery is separate, if you flatten the appliance batteries, you will still be able to start the engine and drive.
All vehicles have the
facility to plug into an external electricity supply. When you plug into
electricity in a caravan park all accessories automatically switch over
to run off electricity rather than the batteries. You can then use appliances
such as the television, microwave and rear airconditioning that only run
off electricity.
Is it safe to drive a motorhome on small narrow country roads?
Yes in most cases. Emergency vehicles, moving vans etc travel these roads regularly without any problems.
How many people can I take in a motorhome?
It’s usually a maximum of six people.
All manufacturers specify the number of designated passenger seats for travelling.
All passengers must have a seat belt or restraint.
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